Last Updated: June 06 2024
No Return Policy
Once a product is delivered to you, we do not accept returns under any circumstances. We advise our customers to thoroughly review their orders and confirm all details before completing the purchase.
Non Refundable
All sales are final and non-refundable. By completing a purchase on our website, you acknowledge and agree that no refunds will be provided under any circumstances. This includes, but is not limited to, dissatisfaction with the product or service, changes in personal circumstances, or any other reasons not specified in this policy.
Service Warranty
While we do not accept returns, we stand by the quality of our products and offer a comprehensive service warranty. If you experience any issues with your product, please refer to the warranty terms below:
- Warranty Period: All our products come with a one-year service warranty from the date of purchase.
- Coverage: This warranty covers any manufacturing defects or malfunctions that occur under normal usage conditions.
- Exclusions: The warranty does not cover:
- Damage caused by misuse, abuse, or improper handling.
- Normal wear and tear.
- Unauthorized repairs or modifications.
- Accidental damage or loss.
How to Claim Warranty Service
If you encounter an issue with your product that is covered under our warranty, please follow these steps to request service:
- Contact Us: Reach out to our customer service team via email at support@cleantekindia.com or call us at +919994352001 (Sales) or +919894214994 (Escalation) with your order details and a description of the issue.
- Evaluation: Our team will evaluate your claim and, if necessary, request additional information or evidence (such as photos or videos) to better understand the problem.
- Service Process: If your claim is approved, we will provide instructions on how to send the product to our service center. We will repair or replace the defective product at no additional cost to you.
Contact Information
For any questions or concerns regarding our return policy or service warranty, please contact our customer service team:
Address: 2nd Cross, Balaji Industrial Estate, Coimbatore, TN, 641035, IN
Phone: +919994352001 (Sales), +919894214994 (Escalation)
Email: support@cleantekindia.com
Business Hours: Monday to Saturday, 09:00 to 18:00
Thank you for using Cleantek!
